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Telemedicine visits

See your provider from home, work or anywhere with a private space and an internet connection. Telemedicine is a one-on-one visit over a secure connection, through your patient portal or the Healow app.

Meet Dr. James Otter, the practice mascot

Fast and convenient

Get care without the drive. Telemedicine works for acute concerns, chronic conditions, lab result follow-ups and medication refills.

Private and secure

Visits are HIPAA compliant. Prescriptions can be sent electronically when they're needed.

Open to all patients

Telemedicine is available to every patient of Neighborhood Primary Care.

Insurance and fees

Does my insurance cover telemedicine?

Please check with your insurer. If your insurance does not cover telemedicine, a $50 fee per visit is due when you schedule. If we bill your insurance, your copay is due when you schedule.

Illustration of a health insurance card

Questions

Telemedicine questions

Does my insurance cover telemedicine?

Please check with your insurer and ask. If your insurance does not cover telemedicine, a $50 fee per visit is due when you schedule. If we bill your insurance, your copay is due when you schedule.

Who can use telemedicine?

Telemedicine is open to all patients of Neighborhood Primary Care.

Need help getting started?

Call the office closest to you and we'll walk you through it.